Box office

Our Box Office is located off Swift Street on the walkway between the Theatre and Convention Wings. The team are happy to assist by providing information about shows, booking your seats, and arranging gift vouchers.

Our Box Office is open from Tuesday to Friday, 10:00 am to 4:00 pm. However, on the night of a performance, the Box Office operates inside the Theatre Foyer and opens 45 minutes prior to the start of the performance.

If you have any questions or would like to purchase a ticket over the phone contact the Box Office on 02 6043 5610.

How to collect your tickets

If you have purchased a ticket, you can collect your ticket in the following ways:

  • Purchase an e-ticket and have the ticket emailed to your phone.
  • Over the counter at the Box Office between Tuesday to Friday, 10am to 4pm (contactless payment preferred).
  • You can request tickets to be posted to you if you purchase at least ten working days before the event. A small postage fee will apply.
  • On the night of a performance, tickets can be collected from the Box Office in the Theatre Foyer, which opens 45 minutes before the performance.

Industry Representation

The Albury Entertainment Centre is a member of Live Performance Australia, the peak body representing the live performance industry and operates under the LPA Ticketing Code of Practice (Consumer Code). This Code applies to the purchase and use of tickets.

The Albury Entertainment Centre is a member of Performing Arts Connections Australia the national peak body representing and supporting performing arts presenters and creators in Australia.

Proud Member of Live Performance AustraliaProud Member of Performing Arts Connections Australia

For more information read the Safe Tix Guide