Our Box Office is located off Swift Street on the walkway between the Theatre and Convention Wings and is open from Monday to Friday, 9am to 5pm.
Our friendly Box Office staff can assist you with both purchasing and collecting pre-purchased tickets.
On the night of a performance, the Box Office operates inside the Theatre Foyer and opens 45 minutes prior to the start of the performance.
Contact the Box Office on 02 6043 5610 for enquiries and ticket purchases or go to our What's On page to view and book tickets online.
How to collect your tickets
If you have purchased a ticket, you can collect your ticket in the following ways:
- Purchase an e-ticket and have the ticket emailed to your phone.
- Over the counter at the Box Office between Monday to Friday, 9am to 5pm (contactless payment preferred).
- You can request tickets to be posted to you if you purchase at least ten working days before the event. A small postage fee will apply.
- On the night of a performance, tickets can be collected from the Box Office in the Theatre Foyer, which opens 45 minutes before the performance.
The Albury Entertainment Centre is a member of Live Performance Australia, the peak body representing the live performance industry and operates under the LPA Ticketing Code of Practice (Consumer Code). This Code applies to the purchase and use of tickets.
The Albury Entertainment Centre is a member of Performing Arts Connections Australia the national peak body representing and supporting performing arts presenters and creators in Australia.
Please be aware that The Albury Entertainment Centre has no obligation to honour any tickets purchased via unauthorised resellers.
If you attend an event with a ticket purchased via an unauthorised reseller (such as Viagogo, Ticketmaster Resale, Ticketbis, eBay, Gumtree, Tickets Australia or otherwise), your ticket may be cancelled without a refund, and you may be refused entry to the Event.
Please see the Safe Tix Guide